Yey! Week's almost done. Last day tonight! Down to the last five days of abay... Hay! Almost there though... Have to past the last test and we are certified! Yahooo!!!
Last Monday was really ngarag day! Felt like giving up with all the hard calls we got. Almost cried in front of my monitor. Hahaha! But as the days go by, everything became clear and with all the support from our Trainer and our very nice TL (both from our North America offices) well, we are surviving and excelling beyond what they expected from us...
Got a good news today also. Finally Team Red is the top team for the 4th quarter and TL Red is the top Team Lead (who by the way is now a Senior Team Lead)... Way to go TEAM RED!!! Very proud of what our team have accomplished. We left Collections with a big bang! Now, trying to get our feet wet with Billing... Hopefully everything will fall into place and we all get what we want - to be successful for this new campaign and prove to our North America counter part that we can do it! Aja!
Sixteen months in a call center and I have pioneered three major campaigns! Hay! I'm still enjoying my stay and my work. New challenge to face yet again. Still proving ground. Waiting for the right time... :)
Weekend's here! QT with Love... Missed him so much! Can't wait to cook something for our Sunday Treat!
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